Order Policy

  • Payment

To better serve our customers, we accept a variety of payment methods to best suit your needs. We currently accept all major credit and debit cards, Skrill (Formerly Moneybookers), Western Union, Money Gram and Swift transfer to our bank account.

  • Manufacturing

Upon receipt of payment from our bank, manufacturing process is started. Major processes of manufacturing are inhouse. Quality is ensured at every stage from start to finished product we take it really personally. It can take 7 days to 7 Weeks for an order to get ready depending upon different factors such as volume of order, season, yearend/holidays to name a few. It is better to contact us for a clear estimate of delivery as per required.

  • Shipping

  1. Courier:
    1. We use DHL Express shipping for all international orders which usually take 3-7 business days for delivery. Fedex & UPS are also available as required.
    2. We also offer a Standard low-cost EMS shipping option for international orders which takes 15 – 30 days depending upon destination.
  1. Cargo
    1. Large volume orders are shipped via Air Cargo to the nearest Airport of buyer.
    2. Sea freight option is available for huge volumes.

International Shipping Note:

  • We are not responsible for any custom duties or taxes that may or may not be charged by your country, please contact your local customs for more information.
  • Please be aware that delays may occur especially due to customs. If you need to have your order by a certain date, please contact us to accommodate faster shopping method.
  • Exchange / Return Policy

Items may be returned for an exchange, refund or credit if returned within 15 days of receipt, with original packaging in undamaged and sellable condition. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. Customer is responsible for return shipping charges, but we will cover the expenses in sending the replacement through EMS We will not take ownership for items lost during returning. Shipping charges are non-refundable. Note: Special condition applies for specific models. Please contact us for further details.

  • Cancellation policy

Orders once placed can be cancelled at any time prior to manufacturing & shipping usually within 24 hours. After an order is shipped it cannot be cancelled.

  • Large Quantity Order Discounts

Discounts are available, but MOQ’s do apply. Please feel free to contact us for further details.

  • Warranty

All our products are covered by a lifetime warranty against manufacturing defects.